Migration agents are encouraged to take two surveys which we believe will assist us in our efforts to represent you at our DIAC and Office of the MARA meetings:
1. Survey on the Migration Agents Gateway:
The migration agents gateway is supposed to be a gateway just for migration agents. The issue agents have is that it is not private or locked, but open to the public. This means it is actually a public gateway. Agents have been complaining about the length of time it takes to get a response from the gateway, the message that shows on the gateway before agents post a query (opressive and insulting) which asks RMAs to agree to a host of things before asking a question, and the answers from DIAC being incomplete or not answering the question. In my next quarterly meeting with DIAC I am going to take the results of the survey below and sit down with DIAC and try to create a better solution.
...