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Australian Immigration Daily News
Breaking Australian immigration news brought to you by Migration Alliance and associated bloggers.
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VEVO in lockdown
VEVO is now in lockdown for organisations which would like to search the visa status of employees or clients as of Saturday last week, 24 May 2014.
At the moment as a migration agent we cannot verify our clients immigration status in Australia. We can only rely on the clients information after they have searched and provided us with the information, or access their information using their details.
Negatives: For migration agents we cannot verify the information which is being provided by clients in relation to their visa. If we go through the access available - Visa holder access only - then it asks for either:
1/ Reference - Visa grant notification.
2/ Date of birth
3/ Passport
4/ Country of passport
The search areas missing on the 'self search' excludes the option to add in a person's name, which means people cannot put their names into the search fiellds and use other people's visa status to create a false screen read-out.
Have a look at the Terms and Conditions for the use of VEVO.
Under the Disclaimer it states: 'you must only use this facility to make inquiries about your own immigration status and visa details'.
What is alarming now is that you look at the section 'Site Visit Data' within the Terms and Conditions it states:
The information logged when you access the Website includes:
Your user Account
- Your IP or server's address
- The pages accessed
- Your operating system
- Your web browser version
- The time taken to transmit information to you
- The previous Internet address from which you came directly to the Website.
This information may be used un the event of an investigation into apprent improper use of DIBP's internet facility.
So, how do large organisations with hundreds of clients overseas and across various timezones get a true and valid status on those client's visa expiry dates and visa status?
Does a form 956 give migration agents override to the Terms and Conditions, thus allowing us access to our client's personal status and visa details?
Has anyone read the information in the Terms and Conditions of VEVO?
The Commonwealth of Australia makes no statements, representations or warranties that the contents of the Website and information accessed through the Website are accurate, complete, reliable, correct, reliable or free from error or omissions and makes no representations about its suitability for any particular purpose'.
We cannot rely on the DIBP to provide the correct information in their system? So, how can they expect clients and agents to submit valid visa applications under Section 46?
Comments
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Tuesday, 27 May 2014The only good thing about this is DIBP finally demonstrating a level of responsibility in the protection of client information. That it could not ensure this protection from day 1 shows a huge lack of competence. The terms and conditions for ImmiAccount are even more unbelievable than those of VEVO users. I wonder what action DIBP [through it's quasi-police force, MARA] would do to a RMA who was as incompetent or wrote into RMA service agreements something akin to:
The RMA accepts no responsibility for the completeness or accuracy of any of the information provided and makes no representations about its suitability for any particular purpose. -
Tuesday, 27 May 2014
Something else that we are blocked from at DIBP. What next; a ban on submitting visa application?
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Tuesday, 27 May 2014
This is really inconvenient as one of my clients asked me to check his dad's 600 visa conditions, and this was the first time I have ever used VEVO and it was locked down...Really embarrassing.
Immigration blog
Looks like DIBP is again trying to make life difficult for the RMAs. Is there a hidden agenda on behalf of DIBP to ensure RMAs do NOT perform their duties to the satisfaction of their clients. Inside information provided to me says that DIBP have very low opinion of RMAs and the DIBP staff think IF you need to USE a RMA there must be some "dodgy" with your visa application
MARA and DIBP require migration agents to perform under the code of conduct BUT there does not seem to be a code of conduct for DIBP and staff. Constantly there are problems with all DIBP computer systems. IF RMAs are unable to provide a full service to their clients such as being able to check on VEVO why would anyone use an agent.