Case Illustrates Importance of Keeping Good Records of Email Communications With the Department
Just how important is it for Registered Migration Agents to keep records concerning their communications with the Department, whether by email or by post?
Especially when the communication in question is intended to notify the Department of a change in the agent’s contact details for the purposes of receiving notification of a decision to refuse a visa application.
The lesson is illustrated by a case that was recently decided in the Federal Court, Bui v Minister for Immigration and Border Protection (2017) FCA 714 (23 June 2017).
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