Processing times for subclass 457 as well as its successor, the TSS (482) visa continue to rise. The average processing time for subclass 457 visa is 5 to 9 months whereas subclass 482 visas are taking 2 to 4 months. The average wait time to speak with member of staff at the Department of Immigration is 1 hour. This is clearly a result of the ever-changing legislative criteria, complex visa assessment process, less resource availability to process the visas and collective case management system whereby it is not possible for an applicant to contact the case officer in relation to a specific application. The only method of communication that remains available is via the generic drop box covering entire sponsored visa programme. The Department has an ongoing policy to avoid providing updates in relation to cases which are within the standard processing times for obvious reasons. However, this policy appears to impact cases where there is a genuine need to contact the Department, for example, in situations where a request for further information is issued erroneously and must therefore be dealt with swiftly.
Whilst there appears to be no immediate solution to the lengthy processing times for subclass 457/482 visas, employers wishing to sponsor expatriate employees may wish to consider becoming an accredited sponsor and gain access to a number of assessment concessions as well as significantly reduced processing times. The sponsorship accreditation criteria expended, meaning that more businesses can access the accreditation framework.
There are currently four categories of accreditation framework available:
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