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The following message has been received by RMAs from the Office of the MARA originating from email address, This email address is being protected from spambots. You need JavaScript enabled to view it. :
Dear Registered Migration Agent,
How can MARA make such an arbitrary decision with absolutely no consultation with Agents?
I hope that the two industry bodies will both take swift and strong action to make representation to both MARA and Immigration on behalf of Agents.
This will make it even more difficult for consumers to differentiate between a Registered Migration Agent and unlawful operators.
There had been a condition that agents are obliged to show their registration certificates in a prominent place within their office. In our office, 4 agents' certificates are framed and placed side by side on the front reception wall. These look so professional. From next renewal, we should perhaps replace these certificates with print outs from MARA agents search pages. What a joke.
Law Socities still issue hard copy Practicing Certificates for us to display in a public place for all to see. If the particular Solicitor was disbarred, it incumbent on the Society to ensure they're no longer operating and if they did, then they committed an offence.
With this student drastic change, what would the public think, when they no longer see our MARA Cerrtificates being displayed?
Now MARA RMA's will have to convince members of the public they are registered and they will have to show the public from their computers, their digital evidence.
What then are we paying for?
Feels like RMA credentials are worth nothing. This will create more distrust in the industry (a certificate of registration in an RMA's office can at least be seen by clients to give them some comfort that the agent is indeed registered).
I agree with you Wei. Totally.
Looks like I need to start studying law again, if I want to protect myself and my business. I feel like RMA's are being pushed out of the industry.
Registration without documentary evidence of registration - wow. Doesn't happen with other authorities. Must be an agenda behind this.
If I register as CPA or ICAA etc I will have certificate to verify my registration. I cant understand why they will not issue one, at least the certificate to place in the office.
Additionally the process was underhanded. Migration Agent is a licensed Profession. We need registration and we need to prove it. It is totally unprofessional to direct the applicants to the MARA website to check. The obvious question from the client will be why can't you prove you are a Registered Agent.
More Doubt on Customers to belive we are Registered or Not Registered at the first point of contact. We have to go to the website and show them we are Registered. Whats wrong with MARA. We had one Professional Body who is treating us this way. Thanks for Law Society suppoting the Lawyers. A piece of Certificate to display gives a one point of Contact that we are Registered. Where are we now! Common On MA please plead for Digital Certificate considering the hefty Renewal we pay.
Then stop charging us hefty money too to register us