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OMARA Communications: Telephone enquiry service to cease

Migration Alliance has received communication from the Director of the Office of the MARA today, as follows:

Please note as of C.O.B today the OMARA will temporarily cease its telephone enquiry service. The following content below will be updated on the OMARA website today.

Telephone enquiries

As the COVID-19 situation continues to evolve in Australia the OMARA telephone enquiry service will cease temporarily. The OMARA encourages clients to find the information they seek on the website.

If the OMARA website does not provide the information you requireyou can contact the OMARA using the web enquiry form above. The OMARA will continue to respond to email enquiries in a timely manner. Our service standard for email responses is 2 working days.

To make a complaint about an agent go to https://www.mara.gov.au/using-an-agent/resolving-disputes-with-your-agent/make-a-complaint-about-an-agent/

 

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