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What RMAs should know about Management Liability insurance

Migration work is already complex enough. Between client deadlines, changing regulations, and high-stakes decision-making, most agents are stretched thin. But if you run your own practice, you’re juggling even more than that. You’re also the director. The business owner. The person responsible if something goes wrong behind the scenes. Each of those roles comes with its own set of risks.

Management Liability Insurance helps protect you from the unexpected issues that come with managing a business.

What is Management Liability insurance?

Management Liability insurance is a safety net for business owners, directors, officers and senior managers. It helps cover the legal and financial repercussions if someone claims you’ve mismanaged your business. That includes things like unfair dismissal claims, harassment allegations, or even mistakes in how you handled company finances.

Why having Management Liability insurance matters for migration agents

Migration agents work in high-pressure environments. You're expected to know the law, manage client expectations, and handle private information with care. All while keeping your practice running smoothly behind the scenes.

And when things go wrong, they tend to go wrong fast. A misfiled document, a dismissed employee, or a breach of company policy can open the door to serious legal or financial consequences.

Management Liability insurance helps protect you from those risks, so one mistake doesn’t undo all your hard work.

Potential scenarios that could lead to a Management Liability claim

You don’t need to be doing anything illegal to get hit with a management-related claim. All it takes is one misunderstanding, one admin slip-up, or one unhappy contractor.

Here are a few scenarios that could land you in hot water:

 A former staff member alleges unfair dismissal after being let go
 An administrative mistake leads to a compliance breach and regulatory fine.
 A contractor says they were bullied or harassed while working with your team.
 Your agency is investigated for breaching workplace health and safety regulations.

What's the difference between Management Liability insurance and Professional Indemnity insurance?

Professional Indemnity and Management Liability are sometimes confused, but they protect you in different ways.

Professional Indemnity insurance protects you against claims of errors, mistakes, omissions and negligence. Think visa delays, incorrect application details or missed deadlines.

On the other hand, Management Liability insurance covers the business decisions you make as a company director or migration agency owner. This includes staff issues, regulatory fines or allegations of misconduct that aren't related directly to your client work.

Protect the people behind your agency

Management Liability insurance is a cover that often flies under the radar. But it's the one you'll wish you had if your business decisions come under fire.

If you haven't sorted out your Management Liability insurance, BizCover makes it easy to get started. Compare multiple quotes from top Australian insurers, choose the policy that fits your business needs, and get covered instantly.

Looking to upgrade your Professional Indemnity insurance while you're at it? Migration Alliance members get an exclusive discount when purchasing Professional Indemnity cover through BizCover. Just use the code MABIZ001 at checkout to unlock your savings.

Visit BizCover to secure your peace of mind today.

This information is general only and does not take into account your objectives, financial situation or needs. It should not be relied upon as advice. As with any insurance, cover will be subject to the terms, conditions and exclusions contained in the Product Disclosure Statement or policy wording. Target Market Determination can also be found on our website as well.
© 2025 BizCover Pty Limited, all rights reserved. ABN 68 127 707 975; AFSL 501769

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