Australian Immigration Daily News

Bondle, the client engagement tool that’s helping migration agents across Australia, just released another update to their product incorporating process templates. Before I write any further, I am really excited to share with the members of Migration Alliance that I have secured a special offer from Sandeep Rao, the CEO of Bondle Australia. As part of our existing partnership, Bondle is extending 6 months free access to the PRO license of the product, if you sign up (https://getbondle.com/solutions/migration-agents/) before 1 May 2018. 

When I first heard about Bondle, it seemed like an interesting solution meant to exchange messages and documents. However, over the past few months the product has evolved so rapidly that I wanted to pen this article on how far ahead they are on the innovation curve compared to the other offerings we have in the market.   

For a long time, our industry had very little choice when it came to business software. It was either Migration Manager of Officio – both of which now seem like tools from the stone age that work on specific platforms or with no mobile capability. With Bondle, we get a user-friendly tool for on your computer browser or mobile phone, making it work for you whether you’re a Windows or Mac user. The new entrant, Immisys claims to be the only truly cloud based (which it isn’t) and purposely designed for Australian immigration and education industry.  I think we would all hesitate to use an “Australian Google” or a “Facebook made for Australia”.  Today, it’s all about global reach and the ability to scale so as to price competitively.  

In my opinion, Bondle has focused their product features on things that migration agents actually value, at a price point that makes sense. It solves the real problem of managing complexity associated with engaging our clients. For the more intricate visa categories, our clients feel overwhelmed with the documentation and the various tasks that need to be performed. Bondle works hard at addressing this issue by integrating all those interactions in a single platform. To top this, they are the only company that provides a complete and automatic audit of all interactions, should things go pear shaped.  It’s like an insurance policy that you hopefully never use but have the peace of mind that it’s always there for you.  

My views of Bondle were further cemented when I spoke to a few of the existing users. Christopher Pitt (MARN: 1791960) explained how Bondle has been fantastic for his business, giving his company a central point of communication with clients.He said, “We love using the Tasks segment to give our clients visibility on what needs to be completed, and we can also provide individual direction for various forms and topics as required. It is clear that Bondle has a commitment to innovation and we look forward to continuing our journey with Bondle well into the future.” 

Bondle is a global product, addressing a global problem around client engagement. When I spoke to Sandeep Rao, Bondle CEO, he said, “Bondle has a wide application across mortgage brokers, financial advisers, tax accountants, real estate agents, etc. We are passionate about client engagement and are very keen to provide a great product at an affordable price point. This is only possible because we are operating at scale. Our user base crossed the 500-mark last month and is growing at an incredible rate of 20% - 25% every month”. 

As with all products, Bondle isn’t perfect yet, but it’s on its way to becoming a product that can transform industries like migration services. I believe in their mission, which is to simplify OUR lives. Furthermore, the talented team at Bondle have the mindset and DNA to build “Apple-like” software products that are easy to use and customer friendly.   

I strongly encourage the members of Migration Alliance to sign up (https://getbondle.com/solutions/migration-agents/)  and on-board your clients onto the platform. When you sign up, ask for your 30-minute free onboarding session and mention that you are a member of Migration Alliance to benefit from the 6 months free trial offer. I’m confident that Bondle will be one of the best investments you will make for your business.

Liana Allan

Founder of Migration Alliance