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Immigration Daily News Lack of ID verification and overall security of OMARA's Qualtrics random audit surveysAustralian Immigration Daily News
Breaking Australian immigration news brought to you by Migration Alliance and associated bloggers.
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Lack of ID verification and overall security of OMARA's Qualtrics random audit surveys
Interestingly the online newspaper 'The Ethics Daily' has picked up Migration Alliance's story about OMARAs random audit emails. It would appear that if an Online Ethics Paper is running a story on OMARA's 'random audit' emails then there may be a problem.
Now, with respect to the overall security of the Qualtrics surveys that OMARA uses, it would appear that anyone with access to the nominated email address or who has been forwarded the email by the RMA, could complete the survey for and on behalf of the RMA. We have tested it and found that there is no mechanism for an RMA to actually “prove” their identity prior to completion of the survey. A 12 year old child could complete the survey if their parent left the email open and the RMA would be none the wiser.
Just as an RMA needs to log into the OMARA website to complete certain formal processes, so should they have to log into the website and have their ID captured and verified properly before they complete a survey, where the information is gathered and could later 'incriminate' them and lead to S308 and S309 notices.
I have written to the OMARA on more than one occasion about this glitch, and suggested that a solution to this problem would be that the OMARA ask agents to log in before completing the survey, and that access to the survey can only be obtained after login.
I have also asked the OMARA to be transparent in their wording about the the audits, by stating clearly that they are elective and not compulsory.
It is the advice of Christopher Levingston (RMA, Accredited Specialist Immigration Lawyer) that no RMA complete the survey. The survey serves the agent in no positive way, other than to potentially and metaphorically 'hang themselves' on the information they give the OMARA, for no reason.
Comments
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Tuesday, 29 September 2015OMARA needs to be regulated.
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Tuesday, 29 September 2015
Doesn't take a rocket scientist to figure that out. Liana hasn't discovered some kind of secret here. She's just pointing out the obvious, but I thank her for doing so. The first message above says what I wanted to say.
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Thursday, 01 October 2015
That sounds like a tricky random pick for no good.
Immigration blog
The big question is why couldn't OMARA with all their staff work this out themselves?