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Immigration Daily News Process for RMAs experiencing ImmiAccount for individual clients or general technical errorsAustralian Immigration Daily News
Breaking Australian immigration news brought to you by Migration Alliance and associated bloggers.
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Process for RMAs experiencing ImmiAccount for individual clients or general technical errors
For people having issues with ImmiAccount the DIBP has today asked agents to send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with a screen shot and explanation of the issue experienced.
To take a screen shot please press the 'Print Screen' key on your keyboard then paste that onto a word document. Save the document. The 'Print Screen' key is usually found in the top row of the keyboard near the F12 key.
Once an email is received, the DIBP will then indetify if the client will become unlawful soon and will prioritise based on the individual case-by-case basis (visa expiry date).
The DIBP has been extremley helpful and quick in their response to this issue reported today, responding within 1/2 an hour of the report with two telephone calls.
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