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Immigration Daily News How to complain about your DIBP case officer or DIBP service
Immigration Daily News How to complain about your DIBP case officer or DIBP serviceAustralian Immigration Daily News
Breaking Australian immigration news brought to you by Migration Alliance and associated bloggers.
How to complain about your DIBP case officer or DIBP service
Here is the location to lodge your complaint with the DIBP:
http://www.immi.gov.au/contacts/forms/services/services-form.htm
It gets logged, tracked and actioned.
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i lodged a 457 and used job outlook, a refusal came and the reason was that the case officer said the salary wasout of range, but he used payscale with a salary difference of $20K . When i complained to the457, she said "sorry, it was a typo" he really looked at job outlook and pressed the wrong button. Can you believe it??? The team leader then after a few days said if i didnt like it, I could go to the MRT or relodge. Who can I complain to??? Please explain.