Australian Immigration Daily News

Migration Alliance attended the NSW Client Reference Group (CRG) meeting this morning at the DIBP, Level 5, Tower C, 300 Elizabeth Street, Sydney.  Kay Ransome, the principal member of the MRT-RRT presented on 'Tribubals Online - Stage 1 e-Services'.  The notes from the presentation are as follows:

The MRT-RRT is going online.

Phase one will be launching at the end of January 2014.  Applications will be able to be lodged online and paymement made by credit card.  Direct debit might be able to occur later.  Applications will still be able to be lodged offline.

Migration Alliance was represented by Michael Jeremy, Maryanne Young and me at the NSW Client Reference Group meeting this morning.  This was held at DIBP, Level 5, Tower C, 300 Elizabeth Street, Sydney.

This presentation was called 'Online Account' and CR10 Update and it was provided by Adrian Motherway and Mark McGuire.  Adrian is the Global Manager for e-business and Mark is the Director of e-business support.  Adrian has just taken a new role in the private sector and is soon to be leaving the DIBP.  An announcement will be made shortly regarding Adrian's replacement.  The presentation was made by video-conference from Canberra.

Adrian Motherway - presentation

Rocio Trapag-Saul provided the client service update this morning at DIBP's Client Reference Group meeting which was held at Level 5, Tower C, 300 Elizabeth Street, Sydney in the DIBP's Conference Room.

Rocio is the Global Manager, Client Services and her role includes counters, telephones and T.I.S but her role is not responsible for offshore and there is no central position looking after offshore at the moment.

There are a few big things on the development agenda:

Migration Alliance was represented by Mayanne Young, Michael Jeremy and me this morning at the last NSW Client Reference Group (CRG) meeting for 2013.The meeting was held at 9:30am-12:00pm in the DIBP Conference Room, Level 5, Tower C, 300 Elizabeth Street, Sydney.

The following are the notes I took from the meeting:

Welcome - Chair - Kruno Kukoc - NSW State Director, Director of Refugee and Humanitarian and Family Visas - DIBP

This news is just in from the ACS:

Like all organisations ACS has had to confront rising costs in providing services. While we have been focussed on finding ways to resist passing these costs on, you will see that the 2014 Fees Schedule includes an increase in a range of areas including membership subscriptions and skilled migration assessment services.

The ACS continues to invest in upgrading its technological infrastructure, staffing levels and training, in order to provide an improved assessment service with higher levels of quality and communication with applicants, migration agents and stakeholders.