Anger over the 457 '60% incomplete applications' announcement by DIBP

What is 'complete' and what is an 'incomplete' application for the 457 in the eyes of the case officer?
Even though RMAs can think that they are submitting a 'complete' application, any DIBP case officer can ask questions about the 'genuineness' of any part (nomination, 457 visa) of an application. This is despite the application/s being lodged in complete form, online.
Migration Agents (registered ones) report repeatedly receiving requests for further information, which have already been attached to the online application. Case officers often don't look at or read the information which has been submitted by an agent. If a case officer neglects or forgets to look at what has been lodged, and then requests further information that is already available to them, does this trigger a 'incomplete application' in the DIBP system and go towards the 60% of 'incomplete' applications?
Has the DIBP considered auditing the accuracy and performance levels of its own staff first, by creating statistics on the rate at which DIBP officers make 'requests for information already on file'?
The checklists for 457 visa applications on the DIBP website are incomplete if one considers what a complete application 'might be' in practical reality.
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