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Liana - Allan

Liana - Allan

Liana Allan is probably Australia's best known migration agent. Liana is the owner of Legal Training Australia Pty Ltd which is a professional development firm training Australian migration agents and owner of Visacorp Pty Ltd migration agency. Liana's main passion is serving the needs of the migration agent community and providing migrants with information that can truly assist them as they seek to create a new life in Australia. Liana plays netball twice a week and enjoys great food and the occasional glass of Shiraz. Liana lives in Sydney, Australia and has two children. Liana is married.

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Dear Colleagues

The purpose of this survey is to collect information from Registered Migration Agents regarding their experience with the DIBP.  

The results of the survey will be provided to the DIBP by Migration Alliance in their next Stakeholder engagement meeting in Canberra. That meeting is scheduled to take place in approximately 2 weeks.

This survey should take no more than 5 minutes to complete.  

It is the intention of this survey to provide the DIBP with a reference document which can be used to improve customer service, improve engagement offerings, improve service standards, and improve  general attitudes towards to Registered Migration Agents.

The reason this survey was deemed important was as a result of this incident and the various comments and experiences of RMAs who have come out in anger and frustration at the DIBP.

"The standard you walk past is the standard you accept"
Lieutenant-General David Morrison, Australian Chief of Army
 
 
Thank you for participating in this important survey. 

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I have received the following email today:

UNCLASSIFIED

Dear Stakeholder,

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New premiums and benefits from Bupa

Once a year Bupa reviews its premiums and benefits. With your feedback and comments, we have improved our Overseas Visitor Health Cover brochure to keep it simple and easy for our customers to understand, as well as included weekly premiums for each cover. Please click on the link below to find our latest Overseas Visitor Health Cover brochure for Working and Non-Working visas, applicable from 1st of April 2014. 

http://www.bupa.com.au/staticfiles/BupaP3/Health%20insurance/MediaFiles/PDF/visitors-cover-brochure.pdf

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UPDATE TO THIS POST 09/04/2014:  As a result of the negative feedback from many agents via this blog and other modes of communication a survey has been created on RMA satisfaction with DIBP service levels.

I have just received this email from a concerned registered migration agent:

"Hi Liana,

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The-relocator.com is your one stop shop for your clients moving to a different country and deals with thousands of people moving internationally every single month, all saving money by comparing moving companies.

Ever had one of your clients ask for advice on moving their household with them? The-relocator.com offers registered migration agents a free quality quote service and pays you for each referral!

What are the benefits for a registered migration agent in using the-relocator.com?
1. The-relocator.com offers you a selection of the best moving companies in the world no matter what country your client is moving from or to.
2. 100% free to use or to set up
3. The-relocator.com pays you for every client you refer to them whether they actually move or not is irrelevant to the fee
4. The-relocator.com offers Iframes you can put on your website, which allows you to earn a referral fee for people only visiting your website.
5. You can add a full package of migration related services to your portfolio/

What are the benefits for your clients?
1. The removal industry can be very shady in some countries. We guarantee them fully accredited quality companies.
2. Getting quotes is fully free of charge, most companies even offer free in home surveys
3. Your clients save up to 40% by comparing multiple companies.

Contact us now at This email address is being protected from spambots. You need JavaScript enabled to view it.   to set up your account

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