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Offshore agents gain more trust from the DIBP than RMAs?

 

I have just received  interesting e-mail clearly indicating, that some education offshore agents are provided with access to facilities RMA have no access to . Does it mean DIBP can trust them more than us?

see below :

For-Official-Use-Only

Dear Sir/Madam

In December 2013, the Department of Immigration and Border Protection (the department) introduced a new way for users to lodge online applications called ImmiAccount.  ImmiAccount is a portal through which clients can access a number of departmental systems and to see all their applications within a single view. 

In preparation for ImmiAccount’s introduction, the department used an automated approached to transfer the system access for existing users into the new ImmiAccount.  We have subsequently reviewed this process and identified that a number of users that have been incorrectly provided access to the Assessment Level 2-3 eVisa Facility (Education Agent Access). 

You have been identified as one of these users for whom Education Agent Access had been incorrectly added and, as such, your access to lodge Student visas applications (subclasses 570, 571, 572, 573, 574 and 575) online for Assessment Level 2-3 students has been removed.  The removal of this access will not impact on your capacity to lodge paper applications nor to lodge online Student visa applications for Assessment Level 1 students. 

If you currently have applications pending, you should liaise directly with the relevant processing office or case officer to submit relevant supporting documentation should you need to do so.  For applications on behalf of Chinese or Indian nationals, email to This email address is being protected from spambots. You need JavaScript enabled to view it. and for applications on behalf of Thai or Indonesian nationals, email to This email address is being protected from spambots. You need JavaScript enabled to view it. .

In accordance with the Terms and Conditions for ImmiAccount, you have 28 days from the date of termination of your account to contact the department if you believe that your access to lodge online Student Assessment Level 2-3 Applications has been wrongly removed. 

Requests to reinstate account access should be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. and should include any supporting documentation you may possess.

I regret any inconvenience that this may cause you.

Yours sincerely

Student eVisa Registration

For-Official-Use-Only

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  • Guest
    Bongkan Wednesday, 30 April 2014

    More and more students have been approaching me as a RMA to lodge their offshore visa applications from Thailand. Pain in the butt lodging paper applications and tracking the application is a nightmare.

    Sent an email about 4 weeks ago enquiring about gaining access in my immiaccount. No reply no acknowledgement nothing.

  • Guest
    RA Wednesday, 30 April 2014

    Old news.

    Unfortunately - I've come across a number of clients who were pushed into courses simply so the education "agent" can get a kickback (Why on earth would an accountant be advised to do a Cert III in cookery?).

    But still - they're not accountable - are they?

  • Dhiresh Kohli
    Dhiresh Kohli Thursday, 01 May 2014

    I recently received email from DIBP that they have denied my access to Students eVisa System fro Assessment Level 2-4.
    I believe evisa AL2-4 has been created using Australian Tax payers money but the facility is dedicated for Offshore Unregistered Agents, it is shame for RMAs who are denied this privilege.
    The evisa facility access contract it is biased and illegitimate for RMAs who work hard and have very high success rate in all matters any way, but RMAs performance is measured against Unregistered Offshore illegitimate Agents at the cost of Australian Tax Payers money.

    -------------------------------------------------------------------------------------------------------------------------------------
    For-Official-Use-Only
    Dear Sir/Madam

    In December 2013, the Department of Immigration and Border Protection (the department) introduced a new way for users to lodge online applications called ImmiAccount. ImmiAccount is a portal through which clients can access a number of departmental systems and to see all their applications within a single view.

    In preparation for ImmiAccount’s introduction, the department used an automated approached to transfer the system access for existing users into the new ImmiAccount. We have subsequently reviewed this process and identified that a number of users that have been incorrectly provided access to the Assessment Level 2-3 eVisa Facility (Education Agent Access).

    You have been identified as one of these users for whom Education Agent Access had been incorrectly added and, as such, your access to lodge Student visas applications (subclasses 570, 571, 572, 573, 574 and 575) online for Assessment Level 2-3 students has been removed. The removal of this access will not impact on your capacity to lodge paper applications nor to lodge online Student visa applications for Assessment Level 1 students.

    If you currently have applications pending, you should liaise directly with the relevant processing office or case officer to submit relevant supporting documentation should you need to do so. For applications on behalf of Chinese or Indian nationals, email to svcsa.offshore@immi.gov.au and for applications on behalf of Thai or Indonesian nationals, email to perth.offshore.students@immi.gov.au.

    In accordance with the Terms and Conditions for ImmiAccount, you have 28 days from the date of termination of your account to contact the department if you believe that your access to lodge online Student Assessment Level 2-3 Applications has been wrongly removed.

    Requests to reinstate account access should be emailed to eVisa.Registration@immi.gov.au and should include any supporting documentation you may possess.

    I regret any inconvenience that this may cause you.

    Yours sincerely

    Student eVisa Registration
    For-Official-Use-Only
    ---------------------------------------------------------
    I request Migration Alliance to lobby for RMAs to access eVisa facility of offshore Student visa application lodgement for Assessment level 2-4.

  • Christopher Levingston
    Christopher Levingston Thursday, 01 May 2014

    This is another piece of evidence that DIBP is acting contrary to the restrictions on the imposition of immigration assistance.

    I want to bring a prosecution against the current secretary of DIBP.

    Anyone interested?

  • Dhiresh Kohli
    Dhiresh Kohli Thursday, 01 May 2014

    Go for it we are with you.

  • Piotr Ferenc
    Piotr Ferenc Thursday, 01 May 2014

    Where should I sign ? I am with you Christopher !

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