Migration Alliance has been asked to provide members with the following information from the DIBP's Visa and Citizenship Helpdesk Section:

Today the Department of Immigration and Border Protection are releasing on the department’s website:

·         a revised ImmiAccount support page (this will be available later today at: http://www.immi.gov.au/Services/Pages/immiaccount.aspx):
This is a single web page from which agents can access more succinct and useful information about ImmiAccount via a number of
‘tabs’ – including improved Quick Reference Guides, clearer guidance on attaching documents and a list of common online error messages to assist agent’s to self-serve before seeking assistance from the department.

Desperate to fix his 'grotesque abuse' of an Indian cook recruited from a small village in India, the restaurant owner of Mand’s Indian Restaurant falsified time records, pay slips and information provided to the tax office and Immigration Department.

Federal Circuit Judge Rolf Driver however rubbished the information provided by Divye Kumar Trivedi and found instead that Trivedi took away the cook’s passport and told him that he could not leave Australia until he repaid a debt of $7000.

Justice Driver found that Trivedi, who owned the Indian restaurant in Eastwood in Sydney’s northwest, had ‘built a façade upon sham documents to deceive the Department of Immigration and the ATO and attempted to deceive this court’, according to a report in The Australian.

Justice Driver accepted that the cook, Mr Dulo Ram, couldn’t speak English, had worked for 16 months, from August 2007 to December 2008, with only one day off on Christmas Day, and that he had lived in the restaurant storeroom and washed in the kitchen using buckets of hot water.

“When the Department of Immigration eventually investigated his circumstances, its officials were fobbed off with lies and fabricated documents” said the judge.

In a recent post, we discussed a case in which the Administrative Appeals Tribunal concluded that an applicant’s failure to truthfully disclose his record of criminal convictions in New Zealand (on his "incoming passenger cards") was a sufficient grounds to disqualify him from Australian citizenship - FBMR and Minister for Immigration and Border Protection, (2015) AATA 116 (2 March 2015). The AAT arrived at this determination even though none of the offences committed by the applicant had occurred in Australia – however, before his arrival the applicant had compiled a fairly impressive criminal record in New Zealand, that, as recounted in the AAT’s decision, included convictions for offences such as burglary, theft, possession and cultivation of drugs, unlawful possession of a firearm and serious traffic offences.  While most of these offences had been committed a number of years before the application for citizenship was made, it was the failure to disclose the offences, rather than the offences themselves, that ultimately led the AAT to find that the applicant was not a person of “good character” and thus affirm the Department’s refusal of his application. (One might perhaps wonder why the applicant's actual criminal history itself was not accorded greater weight!)

By way of comparison, I now take up another recent case – Hasib v Minister for Immigration and Border Protection (2015) AATA 82 (13 February 2015) – where the AAT reached the opposite result, and found that an applicant’s criminal record involving 10 incidents of credit card fraud, committed in Australia, did not disqualify him from Australian citizenship.

The applicant in this case had what might be described as a “rocky” history following his initial arrival in Australia from Bangladesh on a student visa.  The applicant first came to Australia in December 2003. In March 2006, his student visa was cancelled on “non-compliance grounds” involving the failure to satisfy attendance requirements of his course.  The cancellation of the student visa was affirmed by the MRT. The applicant then remained in Australia as an unlawful non-citizen for a period of approximately one year, when he was granted a protection visa.

The DIBP's Visa and Citizenship Helpdesk will be deploying some changes to the ImmiAccount support pages on their website on Monday. This will also include a new enquiry form for agents/clients experiencing problems with ImmiAccount (with the existing one on the agent gateway to be removed).

DIBP will send Migration Alliance some formal communications on Monday so that we can distribute these to our members.  This will be once the DIBP have confirmed the form is live and working effectively in production.   The DIBP have sent Migration Alliance an email giving us the heads up so we know to expect their email on Monday.

RMAs need to be aware that there is a discrepancy on the DIBP website regarding information DIBP have posted online.  This information has just been provided to us from a member RMA.

Certain occupations are incorrect and could cause confusion for some visa applicants.

For example, if you search for FITNESS CENTRE MANAGER on the DIBP website, it will take you to the following link: