Australia's Border Protection operation needs auditing and reviewing

Links to evidence and copies of documents, letters and briefings to MPs that relate to this story can be located at the bottom of this page.
Recently Migration Alliance has been approached by a retired pilot (14,000 hours+) who is now working as a Registered Migration Agent. Let's call him Agent X.
Most of Agent X's flying was involved with maritime airborne surveillance, the majority of which was involved with customs interdiction.
To cut a long story short, Agent X has had a pretty frustrating time attempting to get the current contractors (let's call them Contractor C) and Border Protection (Michael Crawford), to even listen to some more advanced, more effective, more cost effective radar search techniques.
In so doing Agent X has also identified a serious lack of core surveillance knowledge by Contractor C.
Agent X says: