As far back as May 2014 we covered a story on the best 'professional library' service for Migration Agents.
We are prompted to give our opinion on which professional library service we still think is best and most reliable for RMAs in 2020. An email came in yesterday from a RMA, which has caused us to write another article on LexisNexis v LegendCOM professional library for RMAs.
The email describes a situation where,with LexisNexis, RMAs are sent the bill for the next subscription just prior to the subscription end date. If the RMA doesn't want to renew, its too late. Apparently, under the terms of the LexisNexis contract, an RMA should have given 90 days notice BEFORE the end of the contract year that they were not going to renew their LexisNexis subscription. So, RMAs are effectively forced to pay for the coming year even though they advise LexisNexis prior to the expiry date, that you they do not want to renew.
We don't believe many agents would be aware of the small print in the LexisNexis contract or be aware of this.
The winner for the most reliable service is still the DIBP's own government product, in our opinion is still LegendCOM. It's also less expensive and more functional. They also provide free training from time to time and a free help desk. LegendCOM is produced on a cost-recovery basis only.
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