Dept of Home Affairs new approach - digital services
The Australian Government has today announced a broad new policy approach to the acquisition and delivery of workflow processing capability in the Home Affairs portfolio and other areas across government.
The Government will implement modern, easy to access, digital services for clients in line with its response to the Thodey Review of the Australian Public Service. This approach seeks integrated enterprise ]scale workflow processing capability that could be utilised across the Commonwealth. Key to this is recognising the efficiencies that can be generated from large-scale government investment in technology and the re-use of capability across government.
The Department of Home Affairs will conduct a market consultation process in the coming months seeking industry engagement and insights into the best way to deliver large-scale workflow processing capability for visa and citizenship applications and additionally, for Customs functions and personnel security clearances in the Home Affairs portfolio.
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