RMA communication with Australian Post in New Delhi
I decided to share my experience of communication with Overseas Post in relation to few cases we are involve in on behalaf of Indian clients. Has anyone experienced being RMA ignored in communication by case officers? Not being notyfied about occured direct communication ? I have 5 cases where the RMA has been ignored, contact made by the officers directly to visa applicants or sponsors . When we brought the matter to feedback unit attention I got an answer saing it was our fault as we provided wrong e-mail adress in 956 form ( interesting as the form 956 is generated by Migration manger we use for all cases). After insisting on further action to avaid being ignored in the future I got 3 e-mails with assurance it will never happen again .... nex day the same issue ocured . Acording to my knowledge this sort of action is breach of the migration regulations . Anyone has an idea how to fight it ? I hate being informed by my client about progress of the case of documents requested.
See one of many e-mails assuring me that illegal activity of overseas mission will not occure : Normal 0 false false false EN-AU X-NONE X-NONE MicrosoftInternetExplorer4
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