What is wrong with the Permanent Partner Processing Centre in Victoria

For about 5 years now I have been locked into a struggle with the Permanent Partner Processing Centre in Victoria.
The opening shots in that battle started in a family violence case when my client received a telephone call from the then Independent Experts (IE) saying that an interview had been scheduled. Needless to say I rang the case officer only to be told that he was not satisfied that the evidence was sufficient to enliven the "family violence exception" and it was on that basis that the matter had been referred to the IE. When I remonstrated with the Officer concerned and requested access to the referral, I was denied access and also denied access under FOI. I have had that experience a number of times now and the relevant officers have without exception been relatively senior and very experienced.
In each case when the applications have been refused and the matters have gone to the MRT, I have had access to the referral generated by the case officer to the IE and in each case the referral has denied the applicant natural justice, DIBP has concealed material facts and sought by inference and smear to direct the IE to a finding adverse to the Applicant.
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