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Home Affairs releases provisions on Refunds of Visa Application Charges

The Department of Home Affairs has released information regarding the circumstances where a visa application charge could be waived or refunded.  Below is a summary of specific visa subclasses covered by the provisions:

Prospective Marriage visa – Subclass 300

Where an applicant was granted a Prospective Marriage visa but could not enter Australia because of COVID-19 travel restrictions before visa ceased, persons of this cohort may be eligible for a VAC refund.

Refunds will help former Prospective Marriage visa holders to apply for another visa to come to Australia, once travel restrictions are lifted. These applications will be given priority, but the actual processing times for applications will depend on whether the application is complete and meets all the requirements for the visa.

Temporary workers

Limited refunds are available to temporary workers.  For those who are or were part of the Pacific Labour Scheme or Seasonal Worker Programme, were granted a visa before 20 March 2020 and were unable to travel to Australia because of COVID-19 travel restrictions, VAC may be refunded.

For those who were granted a Temporary Skill Shortage or Temporary Work (Skilled) visa but you were unable to enter Australia because of COVID-19 travel restrictions before the visa ceased, applicants may be able to receive a VAC waiver for a future visa application.

Working Holiday Makers

Those who were granted a Working Holiday Maker visa, may be able to receive a VAC waiver for a future application or a refund. A VAC waiver will apply for a further application if an applicant was unable to travel to Australia because of travel restrictions or had to depart Australia early due to COVID-19.


A VAC waiver will be available for Visitor (Tourist) visa holders whose visas expired while outside Australia following implementation of COVID-19 travel restrictions on 20 March 2020.

For full details, visit:,-Visa%20category%20and&text=Refund%20of%20VAC%20for%20impacted,closure%20on%2020%20March%202020.&text=Waiver%20of%20VAC%20for%20WHM,departed%20due%20to%20COVID%2D19.

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  • Guest
    Sareth Friday, 16 October 2020

    Prospective Marriage Visa is subclass 300, not subclass 309. Subclass 309 is offshore Partner Visa (including Spouse Visa and De Facto Partner Visa).

  • Ruslan-Ahmadzai
    Ruslan-Ahmadzai Monday, 19 October 2020

    Thanks Sareth:)

  • Guest
    Nyjith Poovullathil Friday, 16 October 2020

    I applied for the visa in the month of Oct 2019 ,as on date i don't get any updates.Why it is so ???

  • Guest
    nang Friday, 23 October 2020

    my sister inlaws has been granted a Prospective Marriage visa subclass 300 on 19th March 2020. Her visa is about to expired on 19th December 2020.

    Is it possible to extent the visa because of covid 19 restriction she can't travel to Australia?

  • Guest
    Rick Monday, 26 October 2020

    It seems that a temporary visa can't be extended, and the department is offering a VAC waiver for a new application.

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Guest Tuesday, 15 June 2021
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