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The reason why so many student visas are cancelled or refused

Recent statistics indicate that some 87% of student visa applications are not made through registered migration agents. This could very well mean that unregistered education brokers in the currently unregulated education broker industry are lodging a significant number of applications.

It could be a key reason why this year there was a 30% rise in student visa cancellations. Typically, the department of immigration cancels between 8,000 and 9,000 student visas – this year there were 11,000 student visa cancellations.

The visas of 1793 Chinese students were cancelled making them the highest risk group. With 1160 visa cancellations, South Korean students were next, followed in number by students from India, Vietnam and Thailand.

Low-quality education providers, unscrupulous education agents, and the overly complex current student visa framework have been blamed for these large number of visa cancellations.

Only about 13% of 60,000 student visa applications were lodged by migration agents registered with the office of the Migration Agents Registration Authority (OMARA) according to recent figures released by the authority in its latest Migration Agent Activity Report.

One of the key issues highlighted in The Productivity Commision’s report on the problems facing Australia’s $18.1 billion dollar education industry is unregulated education brokers.

The Commission’s report released in April this year, questioned the very extensive use of education brokers by Australian universities and colleges to recruit international students.

The Commission stated that it received "considerable anecdotal evidence that suggested unscrupulous behaviour of agents is an issue, particularly in relation to providing false or misleading advice and information, and the onshore poaching of international students. Many of these concerns were also highlighted by the NSW Independent Commission Against Corruption in its recent report."

The report said that commissions paid on a per student basis on admission create incentives for education brokers to maximise the volume of international students, with little regard to the quality of the advice provided to students (affecting student expectations) or the quality and aptitude of the students.

Currently, Australia does not regulate education brokers directly.

Registered Migration Agents (RMAs), remain the only formally regulated advisers for migration to Australia. A high-level of initial training is required to be registered as an RMA. Subsequently, RMAs must undertake ongoing training each year, maintain professional indemnity insurance, and conduct themselves in accordance with the high professional and ethical standards required for continued registration.

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  • Guest
    Piotr Ferenc Wednesday, 07 October 2015

    I do not have much experience with Chinese or Korean students but our dealing with New Delhi post in regards to student visas is a nightmare. Lack of communication, respect and professionalism is overwhelming. The only way to effectively communicate with the assessing officer is through lodgement of complain with global feedback unit. I have a feeling that applications lodged by RMA from Australia are less likely to be approved than these submitted by local unregistered brokers/education agents. Are they better educated than we are? I doubt it. Anyone has similar experiences?
    The power given to CO to make subjective judgement in relation to assessment of "genuine temporary entrant criterion" is enormous. As you all know, offshore decisions are not subject to merit review. The CO can always defend most stupid decision referring to his or her “believe” or “satisfaction “.
    Refusals on the basis of not being genuine student or genuine temporary entrant due to fact that Indian labour market do not offer wages comparable to Australian is a joke, but not funny at all.
    Another ‘argument’ for refusal is “not making enough research by the client in relation to the proposed course”. How much research is enough? Anyone knows?
    One or RMA noted in previous post, that New Delhi refuses massively applications of applicants married less than 2 years. Anyone know any associated legislation or PAM justifying this course of action? I am aware of SVP cases being refused on “genuineness grounds”. Joke? Some education providers refuse enrolments to applicants from specific provinces (e.g. Punjab) due to overwhelming ratio of visa refusals.
    What frustrates me most as RMA, I can do nothing to help my unfairly treated clients. What is even worse the feeling that Australian government supports offshore unregistered agents by providing special on line facilities and offshore registration numbers without meeting any criteria normally applicable to migration agents on shore? Why government create false impression of lawful operations of offshore education agents? Is it greed?
    Liana, Christopher, MA some action against discrimination of RMA must be taken. Any ideas what can be done? I am honestly fed up with referring genuine clients to offshore agents for student visa lodgement that is in their best interest.

  • Guest
    Guest Wednesday, 07 October 2015

    Request the department to process all student visas onshore and make it online for all applicants. The crooks may be bribing the local staffs in New Delhi.

    Reply Cancel
  • Guest
    Guest Wednesday, 07 October 2015

    It's not entirely impossible ;)

    Reply Cancel
  • Guest
    Felipe Serra-Esteva Wednesday, 07 October 2015

    I agree completely Piotr. I recently had a student visa lodged with the Australia Embassy in Serbia refused within 24 hours of lodgement. It certainly does not look like the CO considered it with any great depth. The student had been accepted by the University under the SVP system so he had already jumped through hoops.

  • Guest
    Edith Wednesday, 07 October 2015

    yep, its not just Delhi, European (and probably many other) offshore CO-s are just as self righteous and apply GTE liberally at will for applications when they "just don't feel like it". And they are free to do so as there's no merits review to make them accountable. The very endorsement for this behavior comes from within the Department, and it does not matter if its an internal secret policy or just plain ignorance from the superiors, as long as such client service culture is thriving, ignorance acts as positive reinforcement. I have already heard an offshore CO saying (words to the effect) "If my bosses don't like what I do, they will say so, and as long as they say nothing whatever I do is right". Offshore CO-s are kings on the hill and they are convinced that what they do is good as it is. Consequently an applicant's fate and future does not depend on their merit in meeting the criteria for the visa grant, but on the CO-s individual perception and goodwill, which is the very definition of bias. I passionately hope that there will be some tangible accountability, just and predictable processing introduced next July the latest, with the student visa assessment system overhaul.

  • Piotr Ferenc
    Piotr Ferenc Thursday, 08 October 2015

    Do you think MA can help in any way as a stakeholder ?

  • Guest
    mukram Monday, 14 March 2016

    i have submit my visa in nov intake because of their naglet i have been defferd for that intake on jan 19th they have been issued it was refused unnesessary can any one say that can i refile with new file for july intake this is not fare that australian high commission not giving 2nd chance to refile to the students we have trusted and applied for australia for better education we have a option for usa,canada,newzland,many more there should be 2nd chance to refile or else there is no eligibility of comparing with usa canada.

  • Guest
    Jaimik Sunday, 11 December 2016

    For what reason your visa was rejected??

  • Guest
    tharun Friday, 26 May 2017

    If once visa rejected for australia is ther any chance to file back visa

  • Guest
    ramandeep kaur Wednesday, 15 November 2017

    on what basis australian high commision approves visa? my college has already approved my enrollment.

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