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RMA re-registration process: Step 6 has a glitch

Step 6 of the repeat registration on the Office of the MARA website is being reported by RMAs as faulty.

When migration agents renew their annual registration online at the Office of the MARA website, there are no CPD activities to select from on the screen.  It is just blank.  This is even though the account shows that the migration agent may have completed 10 modules.

This is not an error on the end of the CPD provider nor is it to do with the CPD provider not having reported the completed CPD to the Office of the MARA in time. 

The Office of the MARA website directs agents to speak to their CPD provider if they have a problem at this point in the re-registration process.   We advise you not to do that.   There is nothing a CPD provider can do about the glitch on the Office of the MARA website. 

Before calling the CPD provider, please contact the Office of the MARA and ask whether they have fixed the glitch on their website at step 6.   Otherwise you will be wasting your time and energy and going in circles. 

The contact telephone number at the Office of the MARA is 1300 226 272.  The email address is This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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