Australian Immigration Daily News

The following email was sent to an RMA today.  It is going to be so much fun determining which TRN corresponds to which client so that we can refund them $3.50.

Dear Sir/Madam,

On 19 April 2014 the Department of Immigration and Border Protection  implemented a credit card surcharge for all visa application charges where the payment was made by Credit Card (MasterCard, Visa Card, AMEX, Diners and JCB).

Following a review it was identified that applying the surcharge to Nomination and Sponsorship applications was not legislated. Regulations have since been updated and from 1 July 2014 the surcharge is applicable to all Nomination and Sponsorship applications.

Nomination and Sponsorship applications lodged between 19 April 2014 and 30 June 2014 have been charged a credit card surcharge which the department intends to refund to the clients.

The Department has identified you as a payer who has been charged the surcharge on one or more Nomination and/or Sponsorship applications. Please find attached the details of the surcharge amount.

Refunds will be made via Electronic Funds Transfer (directly into your bank account).  To ensure that this can occur in timely manner, please complete the following information and return via email.    

Payee name:

Postal Address:

BSB:

Account Number:

Name of Account Holder:

Name of Bank:

Please allow 4 to 8 weeks for the refund to be processed. If you have any queries please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Regards

XXXXXXXXXXXXXXXXX (Name removed)

Team Leader

Revenue Management and Banking

Financial Framework and Operations

Department of Immigration and Border Protection

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.