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I was recently at the Office of the Migration Agents Registration Authority in Sydney and whilst in the waiting room I came across the booklet called 'Detailed Consumer Information'. The Office of the MARA have stuck a dodgy-looking white sticker which says 'Detailed Consumer Information' on the front cover. This sticker sits over words which say 'Consumer Guide' which you can see through the white sticker. On the back cover the street address is crossed out in black pen.
Has anyone else seen this physical booklet before?
It is produced in 2010. Seems strange to spend all that money on printing these booklets, only to have to ruin them by sticking a white label on the front of it and crossing out the street address on the back. No new address is inserted on the back so all the public have to go by is a PO Box for the Office of the MARA. I don't think reflects well on the profession to have the regulator doing quick-fixes like this (band-aid attempts). I would prefer that they simply re-print fresh, new and properly worded booklets with the right information contained within the booklet.
I guess the print run was done by someone in the organisation who did not know that the Office of the MARA was moving to a new location. Speaking of the Office of the MARA new offices, I find them far more luxurious than the old offices they had on Market Street, Sydney. The new offices also have far better views over Hyde Park and a lot more light and space. Go and check out the Office of the MARA location next time you are in Sydney.
I have scanned a copy of the booklet below.
Detailed-Consumer-Information---OMARA.pdf