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Posted by on in General

The DIBP structure chart is now available:

portfolio-structure-chart-09032015.pdf

From 1 July 2015, the Department of Immigration and Border Protection (DIBP) and the Australian Customs and Border Protection Service (ACBPS) will become one Department.

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Posted by on in General

This is a general notice to all RMAs who are looking to have their points reported for CPD activities by providers.

It has not been possible for CPD providers to report points to the OMARA as the website has been down.

The website is now back online but this means there may be a delay in reporting.

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If it is ok for the Office of the MARA to issue 'warnings' about agents on their website then it is ok for MA to issue warnings to case officers on ours.  The following is a complaint about Lorraine Sullivan which has been sent to the DIBP by a RMA:

I’m a registered migration agent (MARN: 00000000) [number removed for privacy reasons]

On 8 March 2015, my client Mr. XXXX Zhou’s student was cancelled by the Department at the Sydney Airport before he was immigration cleared. I was notified of Mr. Zhou’s situation that night by a friend of his. I rang the Department’s airport office on 02 83378524 at around 9:51 pm and spoke to a male officer (name unknown to me), who advised me to email a copy of Form 956 to his office before I could obtain information about Mr. Zhou from the office. The Form 956 would be forwarded to Mr. Zhou to sign at the Villawood Immigration Detention Facility (VIDF). I emailed the Form to This email address is being protected from spambots. You need JavaScript enabled to view it. at around 11:11 pm pursuant to the officer’s instruction.

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 The following statement has been released by Sydney TAFE today:

“As an approved scholarship fund provider, Sydney TAFE is still approved to accept contributions for 457 Visa contribution fund A. Please be advised that in relation to commission payments, we do not use 457 funds for this purpose.   All contributions received from 457 Visa contributions go towards training and scholarship programs for Australian and permanent residents.”

Robert Cousins - Associate Director Student Learning and Facilities

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This is another email being received by RMAs after they have received the 'random monitoring' email (please note that Qualtrics software is located in the USA with phone number 800-340-9194):
 
Dear Agent,
This morning you would have received an email from Qualtrics requesting your cooperation to complete a survey about your company’s ‘No Win No Fee’ or Conditional refund policy.
Please note that Qualtrics is the OMARA’s third party survey provider. The survey is mandatory and needs to be completed by Wednesday 25 March 2014.
If the survey from Qualtrics did not appear in your email inbox, please check your other folders including spam/junk.
If you have any queries regarding this survey, please do not hesitate to contact me.
Yours sincerely

LLLLLL  YYYYYYY

Assistant Director
Registration, Professional Development and Monitoring
This email address is being protected from spambots. You need JavaScript enabled to view it.
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