Australian Immigration Daily News

Assistant Minister for Customs, Community Safety and Multicultural Affairs, Jason Wood today released an updated Consumer Guide which supports individuals seeking immigration assistance from Registered Migration Agents.

The updated Consumer Guide reflects recent amendments to the Migration Act 1958 which removed unnecessary dual regulation for legal practitioners operating in the migration advice industry.

“The protection of consumers remains a key focus for the Office of the Migration Agents Registration Authority (OMARA) and the updated Consumer Guide is another example of our commitment to ensuring a world class migration advice industry," Assistant Minister Wood said.

Now available in 34 community languages, the Consumer Guide is provided to all consumers seeking immigration assistance from a Registered Migration Agent. It outlines the role of the Registered Migration Agent, who is authorised to provide immigration assistance and how consumers can lodge complaints to the OMARA.

Source: Stronger-guidelines-to-protect-migration-advice-consumers.pdf