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Department of Home Affairs new phone number: +61 (02) 61960196

Recent posts on the Migration Alliance blog have brought our attention to the new (Department of Home Affairs) DHA phone number.

The Home Affairs website states that they have a new global call centre, that's apparently managed by Datacom so you wont be able to get position numbers from staff (Datacom is currently unverified at this stage but information has been supplied to MA).

You can apparently call from anywhere in the world 9am -5pm (local time in the country you're calling from) on +61 2 6196 0196.

Australian-based callers can still ring the 131881 number but they've changed their opening hours to 9am-5pm. If you are inside Australia you can still call the number (02) 6196 0196 and it is answered "Welcome to the Department of Home Affairs. If you need an interpreter..."

Source: https://www.homeaffairs.gov.au/about/contact/make-enquiry

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  • Guest
    Neil LEHMANN Monday, 19 November 2018

    THIS IS THE WORST WEB SITE i HAVE ENCOUNTERED. WHY MAKE IT SO COMPLICATED?

  • Guest
    Mario Better Friday, 30 November 2018

    Indeed, very bad website to use, and it always gives you a message that something is broken and they are working to fix it, since forever...
    A government website should be flawless, especially one of a developed country like Australia...

  • Guest
    Liana Friday, 05 April 2019

    I don't know what it is so hard to find their email address or a fax number! I have a form filled out but don't know how to send it!

  • Guest
    grahan Tuesday, 12 January 2021

    why do we pay for public servants when theyre far from servants of the public, thier web sites are so hard to work around with confilcting information and that in the end we dont bother to keep going round in circles

  • Guest
    robert shuttleworth Wednesday, 15 September 2021

    i hear home affairs are going to set up a DPD digital passenger declaration, for people like me that dont own a mobile phone, will my paper print out stating im fully vaccinated that the govt sent me be ok

  • Guest
    Tony Monday, 08 August 2022

    Does anyone know if +61 2 6196 0196. is a toll free number

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Guest Friday, 29 November 2024
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