Australian Immigration Daily News

Every Migration Agent understands that the process of providing advice and assistance to potential migrants is complex, and the stakes can be high. Migration Agents are entrusted with having the right knowledge to deal with each person’s unique case, and clients expect flawless service at every point. When things go wrong, tensions can run high. Professional Indemnity insurance could be the key to protecting you and your reputation from a potentially large financial claim, and a prolonged period of stress.

First, let’s be clear about its purpose: Professional Indemnity insurance provides financial protection against potential losses arising out of acts, errors and omissions from professional services and advice provided, including:

• Negligence in providing professional services
• Breach of duty of care
• Allegations of misrepresentation or of creating a misleading impression
• Breach of statutory provisions in various laws
• Incorrect or inadequate advice
• Errors on Visa applications
• Late lodgement of documentation

So, we’re talking about liability for services and advice provided. Effectively, this means that if a client engages a registered Migration Agent to assist them navigate the complex world of visa applications and something goes wrong, or is even perceived to have gone awry, the business could be faced with a financial claim equivalent to the client’s losses, as well as additional compensation.

As your health and care partner, Bupa understand that your clients may find the Australian health care system confusing and hard to navigate.  That’s why we have developed the first of many video tutorials that aim to guide and support your customers as we want to help them understand the health care system in Australia in an easy way.

The videos cover a range of topics in multiple languages which share real customer experiences providing examples that are easy to relate to.

We’re pleased to share these videos with you and hope that you will be able to send them to newly arrived students and visitors and post them on social media platforms. These videos can be accessed on the Bupa website at bupa.com.au/ovc-video

An upcoming networking session outlining details of a new rail maintenance facility for Dubbo will be a driving force for the city’s various trades people to become involved in the project.

Dubbo-Regional-rail-project.pdf

Migration Alliance recommends the ACU's Graduate Diploma in Australian Migration Law and Practice.

Tailored for busy professionals

The Graduate Diploma in Australian Migration Law and Practice equips students with the knowledge, understanding and practical skills required to practice as a qualified Migration Agent in Australia. 

Bondle, the client engagement tool that’s helping migration agents across Australia, just released another update to their product incorporating process templates. Before I write any further, I am really excited to share with the members of Migration Alliance that I have secured a special offer from Sandeep Rao, the CEO of Bondle Australia. As part of our existing partnership, Bondle is extending 6 months free access to the PRO license of the product, if you sign up (https://getbondle.com/solutions/migration-agents/) before 1 May 2018. 

When I first heard about Bondle, it seemed like an interesting solution meant to exchange messages and documents. However, over the past few months the product has evolved so rapidly that I wanted to pen this article on how far ahead they are on the innovation curve compared to the other offerings we have in the market.   

For a long time, our industry had very little choice when it came to business software. It was either Migration Manager of Officio – both of which now seem like tools from the stone age that work on specific platforms or with no mobile capability. With Bondle, we get a user-friendly tool for on your computer browser or mobile phone, making it work for you whether you’re a Windows or Mac user. The new entrant, Immisys claims to be the only truly cloud based (which it isn’t) and purposely designed for Australian immigration and education industry.  I think we would all hesitate to use an “Australian Google” or a “Facebook made for Australia”.  Today, it’s all about global reach and the ability to scale so as to price competitively.