If you are an Australian citizen or a permanent resident you cannot leave Australia due to COVID-19 restrictions unless you have an exemption.
The Australian Borderforce moved to an online lodgement system where you can lodge your restriction by creating a secure account. Unlike the previous system you will be able monitor the progress of your exemption. The processing times have also improved to 24 to 48 hours.
However you must meet at least one of the following:
- your travel is as part of the response to the COVID-19 outbreak, including the provision of aid
- your travel is essential for the conduct of critical industries and business (including export and import industries)
- you are travelling to receive urgent medical treatment that is not available in Australia
- you are travelling on urgent and unavoidable personal business
- you are travelling on compassionate or humanitarian grounds
- your travel is in the national interest
- the number of flights to each major city has been restricted
- private charter flights may be an alternative option
You must provide evidence to support your claims. Requests may be finalised without further consideration if insufficient evidence is provided. Evidence may include:
- passport/s
- marriage certificate/s
- birth certificate/s
- death certificate/s
- proof of relationship (for example, shared tenancy agreement, joint bank account etc.)
- proof that you are moving to another country on a long term basis such as leases, job offers and evidence your goods are being transported
- proof of your current valid visa, including in Australia and/or overseas
- letter from a doctor or hospital about any medical treatment/condition with statements on why travel is necessary
- letter from an employer showing why the travel is necessary or that the work undertaken by you is critical
- statement or evidence to show when you wish to return to Australia
- any other proof you may have to support your claims.
All evidence supporting a travel exemption claim needs to be officially translated into English.
You should apply for an exemption at least two weeks, but not more than three months before your planned travel. Please make only one request per person. Duplicate requests will delay assessment.
If you are not granted an exemption, you should not continue with your travel plans. If granted an exemption, you must take evidence of that exemption decision to the airport.
As a reminder you are exempt if you are:
- ordinarily resident in a country other than Australia
- an airline, maritime crew or associated safety worker
- a New Zealand citizen holding a Special Category (subclass 444) visa
- engaged in the day-to-day conduct of outbound freight
- associated with essential work at Australian offshore facilities
- travelling on official government business, including members of the Australian Defence Force.
If you do not think you need a travel exemption, you can present this evidence when you check-in at the airport. However, if you have any doubt about whether your circumstances fall within the definition of ordinarily resident, Borderforce recommend you lodge a request for assessment at least two weeks prior to your intended departure.