Border Watch and the Office of the MARA co-hosted a booth at the Home Affairs Industry Summit in Melbourne this week.
Border Watch is the correct place for people to lodge complaints against unregistered immigration operators. Not the Office of the MARA.
The Office of the MARA only deal with Registered Migration Agents. The Office of the MARA do not handle complaints about unregistered operators, even if the unregistered person is located inside Australia.