Migration Agents who have taken out Professional Indemnity Insurance with Insurance House need to be aware of the following.
Insurance House apparently suffered a huge cyber attack on the 9th June 2019 which makes them appear like they have 'disappeared'.
The following email has been sent to Insurance House by a Migration Lawyer, who has reported this to Migration Alliance:
I am very concerned at the lack of contact to confirm receipt and processing of my insurance application forwarded on 7th June 2019.
We have received repeated email notifications, purportedly from Insurance House of change of contact details and telephone number.
I have contacted this number and it appears to be a phone answering service based in the Philippines.
I am concerned that this is some type of scam email. Please regard this matter URGENTLY.
Could someone in your office please urgently and immediately confirm receipt and processing of my insurance renewal application.
The Migration Lawyer has reported this to the Office of the MARA.