Dear Colleagues,
The "silly season" is upon us.
The Grinch (you know who) are gearing up for Christmas which means that every outstanding decision and case you have ever filed is going to be decided between now and Christmas Eve. You will receive emails, NOICC, Cancellations, refusals of SBS/Noms, PIC 4020, Natural Justice letters, OMARA complaints, in fact everything you do not need at this time.
My advice.....SLOW DOWN....check your emails every day....make sure all letters are taken from the post box...CC Clients into everything you do...keep the clients out of your Office...insist on them communicating with you by email. Do not take calls, have the person answering the phone to have the clients send emails... ( no exceptions)you cannot afford to be distracted by clients wanting everything before Christmas.
Check and recheck deadlines for replies...do not assume that the Immi Account will be operational when you need it.
Do not procrastinate, do what has to be done NOW. Be systematic, get help if you need it.