Compliance Melbourne is promoting a culture of abuse

Here is a complaint that I have generated today concerning the conduct of Compliance in Melbourne concerning one of our clients who attended a female compliance officer this morning:

 

Dear Global feedback and (name redacted)

 

I wish to initiate a complaint concerning the conduct of Compliance in Melbourne and in particular the conduct of (name redacted) position number (number redacted).

 

The information received in respect of this officer was that in the context of an application for a BVE my client was repeatedly questioned about matters not relevant to the grant of the BVE.

 

At the relevant time the client had lodged an application for a protection visa and (name redacted) falsely asserted that the application was invalid and that if it were valid then it contained false statements  concerning the claims articulated in the document.

 

That allegation was also recently made to another colleague by a female compliance officer in Melbourne in respect of another case involving a protection visa.

 

I am concerned that Compliance in Melbourne has a culture of abuse and intimidation being generated by certain rogue compliance officers.

 

False allegations to the effect that the claims are falsified and that an application is invalid against a background where the compliance case officer is pressing the mother of 2 Australian citizen children (under the age of 7)  to leave Australia is completely inappropriate.

 

If Border Force would like to initiate an enquiry concerning the falsification of claims in this case I would be happy to assist in that investigation.

 

The questioning as to what professional costs were charged and other matters not relevant to the subclass 050 visa application is, with respect, part of a pattern of conduct calculated to intimidate a single Mother who already has a lot on her plate  and is responsible for the care of her 2 Australian citizen children.

 

I am concerned that Compliance in Melbourne is abusive and seeks to intimidate and threaten individuals who are pursuing not only lawful but permissible applications under the Migration Act 1958.

 

I request that you immediately initiate an enquiry concerning these matters which occurred in Compliance this morning over the course of 2 hours.

 

I urge all practitioners whose clients have to endure this abusive behaviour to complain to Global feedback and then if the behaviour does not improve escalate the complaints.